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Shipping and exchange policies

We process all adventure booking confirmations promptly, usually within 24 hours. Once your reservation is confirmed, additional arrangements such as transportation or accommodations are scheduled as per the specified timelines. Please note that bookings for merchandise are shipped via standard courier services, with delivery typically completed within 5 to 7 business days. In case of any issues with your merchandise or booking, our exchange policies allow for returns and exchanges within 15 days, provided the items are unused and in original condition.